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We strive to provide an enjoyable shopping experience that keeps our customers returning. That’s why we ensure our terms and conditions are fair, clear, and transparent. If you need any assistance, feel free to contact us!
By placing an order, you agree to the following terms and conditions.
Delivery & Shipping Policy
Local Orders: Delivered within 2-3 business days (Delivery charge: 2 KD).
Business days refer to Sunday to Thursday, excluding holidays.
Sizing Information
All sizes are estimates and may vary slightly. Please refer to the size chart before ordering.
Size charts are guidelines and not guarantees. If unsure, we recommend ordering a larger size.
Due to the manufacturing process, slight variations (up to 1 inch) may occur.
Refund & Exchange Policy
No returns or exchanges unless the item is damaged upon arrival.
If you receive a damaged item, contact us immediately for a replacement.
Items must be unworn and in original packaging to qualify for a replacement.
International customers are responsible for return shipping fees.
For further inquiries, don’t hesitate to reach out to us!
How do I return an item?
We do not accept returns or exchanges as all items are made to order. However, if you encounter any issues, please contact us at info@asrarifashions.com, and we will assist you
Cancellation Policy:
Orders cannot be canceled once they have been placed.